Urgent help

What to do when you need urgent help

If you’re concerned about your health, your GP is always a good person to contact first. If you feel very distressed and can’t wait, or feel unable to keep yourself safe, choose one of the options below:

Free help and advice if you want to speak to someone anonymously

Shout Crisis Text Line

Shout offers confidential 24/7 crisis text support for times when you require immediate help.

Text “SHOUT” to 85258 or visit Shout Crisis Text Line

The Samaritans: Free 24 hour support

“A safe place for you to talk any time you like, in your own way – about whatever’s getting to you. We won’t judge you or tell you what to do, we’ll listen to you.”

Email: jo@samaritans.org

Call: 116 123

Papyrus

“Confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about a young person”

Call: 0800 068 41 41

Text: 07860 039967

Email: pat@papyrus-uk.org

Opening hours:

9am to 12am every day of the year, including weekends and bank holidays.

Urgent mental health support

To locate urgent mental health support in your local area:

Telephone numbers for urgent mental health support.

Urgent, non-emergency medical advice

If you need help urgently but are not at risk of harm or serious illness, use the NHS 111 non-emergency advice online or call 111.

NHS 111 Online

Call: 111

Use the NHS 111 British Sign Language Service

Immediate support

Go to your local A&E

Find your nearest A&E

If you feel that you need help immediately call for an ambulance:

Call or Text: 999