Urgent help
What to do when you need urgent help
If you’re concerned about your health, your GP is always a good person to contact first. If you feel very distressed and can’t wait, or feel unable to keep yourself safe, choose one of the options below:
Free help and advice if you want to speak to someone anonymously
Shout Crisis Text Line
Shout offers confidential 24/7 crisis text support for times when you require immediate help.
Text “SHOUT” to 85258 or visit Shout Crisis Text Line
The Samaritans: Free 24 hour support
“A safe place for you to talk any time you like, in your own way – about whatever’s getting to you. We won’t judge you or tell you what to do, we’ll listen to you.”
Email: jo@samaritans.org
Call: 116 123
Papyrus
“Confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about a young person”
Call: 0800 068 41 41
Text: 07860 039967
Email: pat@papyrus-uk.org
Opening hours:
9am to 12am every day of the year, including weekends and bank holidays.
Urgent mental health support
To locate urgent mental health support in your local area:
Telephone numbers for urgent mental health support.
Urgent, non-emergency medical advice
If you need help urgently but are not at risk of harm or serious illness, use the NHS 111 non-emergency advice online or call 111.
NHS 111 Online
Call: 111
Use the NHS 111 British Sign Language Service
Immediate support
Go to your local A&E
Find your nearest A&E
If you feel that you need help immediately call for an ambulance:
Call or Text: 999